Facebook, Twitter and being social

Social media allows you to reach your customers on a more personal level than ever before, while increasing engagement improving customer loyalty, and generating new business. We will provide you with Blog, Facebook and Twitter updated (Delicious social media updates), which could include adding information to your news section (blog), to keeping up-to-date Facebook, Twitter…

Negative Social Media Comments

In our experience we know that companies don’t get it right 100% of the time and complaints / moans are opportunities to turn a bad experience into a good one by responding appropriately and asking for a way to put the situation right. We find that companies over-react sometimes and should simply reply to social…